Terms of service

OVERVIEW

Welcome to External Links Trading! The terms “we”, “us”, and “our” refer to External Links Trading FZCO. We operate this store and website, including all related information, content, features, tools, products, and services to provide customers with a secure and convenient online shopping experience (“Services”).

External Links Trading is powered by Shopify, which enables us to provide the Services to you.

The following Terms of Service (“Terms”) describe your rights and responsibilities when using our Services.

Please read these Terms carefully before using our website or placing an order.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not access or use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region of residence.

To access certain features of the Services, you may be required to provide information including your name, email address, billing address, shipping address, and payment details.

You agree that all information provided by you is accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account information and password and for restricting access to your account.

SECTION 2 - OUR PRODUCTS

We make every effort to display product images, descriptions, colors, and specifications accurately. However, actual colors and product appearance may vary slightly depending on your device settings and screen display.

We reserve the right to modify, discontinue, or limit the quantity of any products at any time without notice.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase a product.

External Links Trading FZCO reserves the right to accept, reject, cancel, or limit any order at our sole discretion.

For Cash on Delivery (COD) orders, we reserve the right to verify customer details through phone call, SMS, email, or WhatsApp before dispatching the order. Orders that cannot be verified may be delayed, canceled, or refused at our discretion.

Once an order has been confirmed and processed, cancellation requests may not always be possible.

Your purchases are subject to our Return & Refund Policy.

You agree that purchases made through our Services are for personal use only and not for resale or commercial distribution.

SECTION 4 - PRICES AND BILLING

All prices listed on the website are subject to change without notice.

Prices may not include shipping fees, customs duties, taxes, or import charges unless otherwise stated.

You agree to provide accurate and complete payment and billing information for all purchases made through our store.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times provided on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or events beyond our control.

Risk of loss and ownership of products passes to the customer upon delivery to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content available on our website, including logos, images, graphics, product descriptions, videos, text, and designs, is the property of External Links Trading FZCO or its licensors and is protected by intellectual property laws.

You may not reproduce, copy, distribute, modify, or commercially exploit any content without prior written permission.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools or services which we do not monitor or control.

Your use of such tools is entirely at your own risk and subject to the third party’s terms and conditions.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites.

We are not responsible for the content, policies, or practices of third-party websites or services.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify, which provides the ecommerce platform that enables us to sell products and services.

However, all purchases and transactions are conducted directly between you and External Links Trading FZCO.

Shopify is not responsible for any aspect of transactions, disputes, products, shipping, refunds, or customer support related to purchases made through our store.

SECTION 10 - PRIVACY POLICY

Your submission of personal information through the store is governed by our Privacy Policy.

By using our Services, you acknowledge that you have read and understood our Privacy Policy.

SECTION 11 - FEEDBACK

Any comments, suggestions, reviews, or feedback submitted by you may be used by External Links Trading FZCO without restriction.

We reserve the right to remove any unlawful, abusive, misleading, or inappropriate content submitted through our Services.

SECTION 12 - ERRORS AND INACCURACIES

Occasionally there may be information on our website containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct errors or update information at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may not use our Services:

• For unlawful purposes
• To violate laws or regulations
• To infringe intellectual property rights
• To transmit viruses or malicious code
• To engage in fraud, spam, phishing, or abusive behavior
• To interfere with website security or operations

We reserve the right to terminate access to our Services if these Terms are violated.

SECTION 14 - TERMINATION

We reserve the right to suspend or terminate your access to our Services at any time without notice if we believe you have violated these Terms.

SECTION 15 - DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted, secure, or error-free operation of the Services.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, External Links Trading FZCO shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Services or products.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless External Links Trading FZCO, Shopify, and their affiliates from any claims, damages, liabilities, costs, or expenses arising from your breach of these Terms or misuse of the Services.

SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 19 - ENTIRE AGREEMENT

These Terms of Service, together with our policies, constitute the entire agreement between you and External Links Trading FZCO regarding the use of our Services.